Privacy Policy

General Policy

GLYCEMICON and its affiliates (hereinafter referred to as "GLYCEMICON") aim to give you as much control over your personal data as possible.

You will usually be able to visit our GLYCEMICON websites without having to enter any personal details. However, in certain sections of the GLYCEMICON websites, you will be asked to enter personal data, which will allow us to increase the site's utility for you and helps us to stay in contact with you.

Examples of when you will be asked for such information include you subscribing for a newsletter, requesting explanatory brochures or information; sending us suggestions using our specialized contact forms; or participating in any online surveys. If you ask us not to use this information to contact you, we will respect your wishes, just as we would if you unsubscribed from the newsletters.

The personal data provided by you for the aforementioned purposes will be treated confidentially and solely used in connection with dealings between you and GLYCEMICON. In accordance with Chapter III, Section 1 to 5, Articles 12 - 23, of the EU General data Protection Regulation (GDPR), we advise you that we will store personal data insofar as it relates to our commercial relationship with you. The information provided by you will not be made available or sold to any non-affiliated third parties or organizations not forming part of the GLYCEMICON.

Storage of access data

With each access by a user on a page from the GLYCEMICON online content as well as with each file download, the access data referring to this procedure will be stored in a log file on our server. Every data record comprises:

• the page from where the file was downloaded;

• the file name;

• the download date and time;

• the access status (file transmitted, file not found, etc.);

• a description of the type of web browser used;

• the client's IP address;

In regards to the geographic location of the user, an estimate based on the IP number will be made, which will subsequently be evaluated for statistics.

Accrued user and connection data will be analyzed only for trends and statistics and evaluated anonymously solely for the purpose of optimizing our Internet presence.

There will be no disclosure of data to third parties for any commercial or non-commercial purposes.

The user is entitled to obtain free information on any stored personal data relating to him/her upon request. In addition, the user has the right to correction, blockage and deletion of such personal data as provided for by law.



Cookies are small text files transmitted from the Internet to your computer together with the presently accessed data. These data will be stored on your computer and held ready for future access.

We use cookies in some areas. On linked pages cookies may also be used without any possibility on our part to advise you about this.

Session cookies

In the course of registration, so-called session cookies are required, since such data is needed for the user's convenience during authentication and for controlling the access to various areas of our portal.

Permanent cookies

Permanent cookies are used by us, for example, in order to be able to directly transfer our visitors to regionally relevant contents, as well as to record the percentage of recurrent visitors to our web presence.


The validity of session cookies is limited to the duration of your visit on our portal. They will automatically be deleted when the browser is deactivated. There will be no link to personal data.

The validity of permanent cookies is limited to a period of 10 years. Most browsers are set so that they automatically accept cookies. You may, however, deactivate the storage of cookies or set your browser in a manner that it will notify you as soon as cookies are set.

Use of Remarketing function of Google Inc

GLYCEMICON uses the Remarketing function of Google Inc. (“Google”) on this website.

By means of this function GLYCEMICON is able to address you as a visitor of the website wittingly. This is realized by the placement of personalized, interest-oriented advertisements for offers of GLYCEMICON when you visit other websites in the Google Display Network. In order to allow for the necessary analysis of website use, so called cookies are used (see above). Via these cookies your website visits as well as anonymized data of your website use is tracked and sent to Google. There is no electronic storing of your personal data taking place whatsoever. If you visit another website in the Google Display Network you will see advertisements which most likely concern product and information areas that you have accessed before.

Links to other websites

Our online contents include links to other websites. Although we select links very carefully, we do not have any influence on the contents of linked pages or on compliance with privacy policies of the operators of other websites. As a provider, GLYCEMICON is responsible for its own contents in accordance with general regulations.

"Links" to contents offered by other providers are potentially to be differentiated from such GLYCEMICON’s own contents. GLYCEMICON will not assume any liability for, nor adopt any third-party contents which are provided for use through links and are particularly identified. Illegal, erroneous or incomplete contents, as well as damage resulting from the use or failure to use such information are the exclusive responsibility of the provider of the website to which reference was made. Our editorial team shall only be responsible for third-party references if they have positive knowledge of them, including any potential illegal or criminal contents, and if it would technically be feasible and reasonable to prevent their use.

Business relationships

Information published by GLYCEMICON on its own sites may contain references to products and services possibly not announced or available in your country. Such information does not imply GLYCEMICON's intention to offer the said products and services in your country. Please contact our regional distributor or representative, as the case may be, who will gladly inform you as to the availability of such products and services.

The GLYCEMICON websites use brand names to which either GLYCEMICON or third parties have proprietary rights. Such brand names must not be used without the consent of the relevant holders of rights. GLYCEMICON holds all rights to the information and the design of its websites and reserves such rights. The responsible processing of your data as well as compliance with all applicable national and international privacy policies is a matter of fact for GLYCEMICON.

Information on data security

GLYCEMICON is aware of how important the discreet treatment and protection of information transmitted by you via the Internet is. Data security on our Websites is given absolute priority. We have therefore made great effort to ensure that our online security measures are effective. GLYCEMICON shop sites are encrypted with SSL technology.

GLYCEMICON websites requiring the input of commercially relevant data, such as a credit card number, are transmitted with SSL encryption. GLYCEMICON endeavors to continuously adjust encryption technology along with technological progress in order to ensure the confidentiality of data transmitted via the Internet.


According to Chapter IV, Section 4, Article 37, EU General Data Protection Regulation (EU-GDPR) GLYCEMICON has designated a Data Protection Officer. The data Protection Officer is involved properly and in a timely manner in all issues, which relate to the protection of personal data.

GLYCEMICON respects all aspects of the rights of the data subjects as defined in Chapter III of the EU-GDPR, especially in the areas of transparency, the information and access to personal data as well as the right for rectification and erasure. The Data Protection Officer is providing information about stored personal data and is respecting the right to object, to correct or to delete in an appropriate way to anyone upon request.

Name of responsible post


Authorized Data Protection and Privacy Officer

Corporate Data Protection Officer: _______________, Group Data Protection Officer (

Address of the responsible post

GLYCEMICON AG, Badenerstrasse 13, 5200 Brugg, Switzerland

Purpose of data collection, processing or use

Data collection, processing and use serve to achieve the above-mentioned goals. The main areas for the processing of personal data are:

• Personnel (administration and development)

• Suppliers (administration)

• Customers (administration and customer care)

• Business management processes (administration and production)

Description of the individuals concerned and of related data and data categories

Customer data, employee data and supplier data, to the extent required for achievement of the goals mentioned in Section 'Use of Remarketing function of Google Inc' above.

Recipients or recipient categories to whom/ to which data may be disclosed

Public offices in case of mandatory legal regulations, external contractors in accordance with Chapter V, GDPR (Articles 44 to 50 ff.) as well as external offices and departments of GLYCEMICON for achieving the goals mentioned in Section 'Use of Remarketing function of Google Inc' above

Statutory periods for data retention

The data are deleted upon expiry of the legal, statutory or contractually agreed retention periods. Data to which these retention periods do not apply are deleted once the goals stated in Section 4. above are no longer applicable.

Projected data transmission to other countries

In order to process procedures within the scope of the business purpose, data are transmitted to authorities, customers and suppliers in different countries in accordance with the above-mentioned international guidelines.

Security measures

GLYCEMICON ensures compliance with safety measures pursuant to Chapter IV, Section 2, Article 32ff. of the GDPR through care in order placement, appropriate quality specifications and employee training.


Corporate Data Protection Officer